Contact Us
We're here to help with prize claims, shipping, account access and general questions about FREE Lucky Draw.
Email support
We aim to reply within 1–2 business days.
Before you write
Please include:
- Your registered email address
- Prize name (e.g. iPad, luckydrawday, headphones)
- Order or claim reference (if you have one)
- A brief description of your question
Common topics
- Claiming a prize — complete the claim form and pay the $16.88 shipping fee via PayPal.
- Extra spins — $16.88 for 5 spins after free spins are used.
- Delivery — tracking is sent by email once your prize ships.